The rise of the paperless office

Colleagues and clients are often surprised when I say I’m not afraid of a paperless office – and even more so when I explain that it’s my goal to move Nashua towards becoming a paperless working environment. While Nashua has a rich and extensive heritage of success built on paper-based processes, we’re determined to embrace all things future-thinking – including the paperless office.

We’re in a new era of access-based workspaces and document management. As we build the systems and software to better manage our workspaces without being bound by paper, we can work toward cleaner, greener, more efficient office spaces.

Nashua has always been at the forefront of managed workflow, but the next – and greatest – leap into a new era of working starts with a strategic shift in our own business – our offices, our processes and our outlook on how business should be run.

Cohesive workflow
The evolution of the workspace is a necessity for forward-thinking businesses looking to stay ahead and innovate. Software that tracks documents means employees don’t have to print unnecessarily, and jobs can move seamlessly through a company, ultimately increasing productivity.

Built for change
The concept of a paperless office might seem inconceivable to some, but thirty years ago the way we work now and the modern business technology we use would have been just as inconceivable. Technology advances and humans adapt. The gradual shift towards easier, simpler working isn’t always noticeable – until it is.

Data dynamism
As part of our movement to becoming a service-lead solutions provider, we’re working with world-class software, like ProAct, PaperCut and SmartDeviceMonitor. These dynamic services offer centralised, real-time monitoring of devices across a company’s fleet, and allows Nashua to use this valuable data to ensure print infrastructure is efficiently managed, resulting in significantly enhanced performance levels.

Enhanced organisation
As part of our mission to help businesses evolve into efficient paperless workspaces, we’ve implemented innovative systems like Managed Print Services (MPS). We’ve seen close to 30% cost savings when our clients make the move from unmanaged to managed services. But this initial cost-saving is just the beginning – organisations that embrace managed services continue to cut their expenses and save, as they grow.

Change management
One of the biggest struggles we face in transforming our clients’ workspaces is resistance to change. Employees and employers are often reluctant to overhaul their workflow, because any fundamental change is intimidating.

We combat this by educating our clients through structured change management, helping them better understand the landscape of their new workspace, and the benefits of workflow transformation. We’re also training our sales teams and consultants to take a holistic approach to businesses undergoing workspace evolution, to facilitate change more easily.

Global network
The benefits of the paperless workspace can have far reaching effects, beyond the four walls of a client’s office. As businesses become globalised and tributaries of multinationals find their roots in different – and remote – areas around the world, the need for connectivity becomes greater.

A workspace not limited by the confines of print can manage an efficient centralised document storage system, to be accessed from anywhere in the world, at any time of day and night. This facilitates better communication and more cohesive strategy between branches of business.

Rise of eco-consciousness
The environmental benefits of transforming a once paper-heavy workspace into a paperless one is perhaps the most pressing and relevant. It should, in fact, be the only incentive a cutting-edge business needs to start the process. Even a partial move to a document management system will significantly improve waste management, as a result, offer compelling ‘green’ benefits for business.

The paperless workspace presents endless opportunities for businesses to overhaul and improve workflow, for better productivity and a more eco-conscious office. It may signal the end of one generation of doing business, but it marks the beginning of hugely exciting, more efficient one.

For more information on Nashua’s integrated business solutions offering, visit For the opportunity to interview Mark Taylor about the future of this dynamic South African OEM, contact

By Mark Taylor, CEO of Nashua Limited

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