They promised the glitch would not steal Christmas for online shoppers. They did not deliver.
As Black Friday neared, online retailers claimed they were ready to fend off system overloads and crashes when thousands of shoppers look for bargains.
Last year shoppers using Takealot.com ran into problems in the checkout process. This year the company advertised sales of up to 80% off for weeks in advance, while it said it had prepared for five times the average payday traffic.
However, the message greeting many shoppers trying to login after midnight disputed that claim.
Takealot sent out tweets apologising for the downtime: “The @TAKEALOT website and apps are temporarily down due to overwhelming volumes. We’re working hard to resolve the issue and we hope to have the site operational as soon as possible.”
Of course, users were quick to jump online to share their frustrations – often with memes.
For the majority of Black Friday, users who got onto the site were shown this message:
Takealot wasn’t the only online retailer to suffer, with users reporting that several other retailers had crashed at one time or another after midnight. While some have since come back online, others are still struggling. Another of the worst affected was Superbalist.
By Times Live