Tag: towers

By Yasmine Jacobs for IOL

Cell C has started the migration of its 16 million subscribers to MTN’s cellphone tower infrastructure. This comes as the company prepares to switch off its own radio access network.

“From mid-December, our contract and broadband customers will be enabled to roam on a partner network. This change will be beneficial to our customers and ensure a connectivity experience that delivers both quality and value,” said Cell C in a statement released on Wednesday.

Cell C said its customers will be migrated in stages and it expects the transition to be completed by early February 2021.

“You will be alerted via SMS communication when your service will be enabled. This change will not result in any additional charges and your existing terms and conditions will remain in place,” Cell C added.

Customers have been advised to manually activate ’Data roaming’ in the phone settings in a bid to avoid disruptions to you data connectivity.

It’s worth noting that Apple device users’ data roaming will be activated automatically.

Customers still experiencing difficulties after this are encouraged to contact general customer service at 084 135.

According to MyBroadband, this infrastructure sharing strategy will help Cell C to cut down on network investments and forms part of a broader turnaround strategy to get the company out of deep financial woes.

 

Cell C shuts down towers

By Barbara Friedman for EWN

Cell C is reportedly shutting down its network.

However, tech guru Brendon Peterson says it is a little more complicated than that.

Cell C’s statement did not say it was shutting down its network, he notes.

That seems to be where the confusion has come in.

“I know there have been quite a few bits and pieces of news out there saying Cell C is shutting down, but I was able to chat to them directly to get a better understanding of what is going on,” says Peterson.

In fact, Cell C will no longer be operating its own physical infrastructure such as the cellphone towers, and will instead be leasing the equipment from MTN.

So if you are a Cell C customer, you are still going to have service. It is still going to say Cell C. It is just not going to be routed through Cell C towers but rather through MTN towers. That’s it.

How will this benefit Cell C?

Cell C will be freed up from the costly maintenance and repair of towers, says Peterson, which will save money.

Customers will still be able to buy Cell C data and airtime as usual as well as update contracts.

None of that is going to change. And I double-checked with Cell C as that was the biggest concern everyone has got.

Cell C asked for a right of reply following this interview and spoke to Lester Kiewit on Wednesday.

 

Follow us on social media: 

               

View our magazine archives: 

                       


My Office News Ⓒ 2017 - Designed by A Collective


SUBSCRIBE TO OUR NEWSLETTER
Top