Tag: services

FNB suffers massive technical glitch

FNB announced on Monday via its Twitter page that some of the functionality on its digital platforms was unavailable.

“We are aware that some of our functionality is temporarily unavailable. Our IT teams are working to restore the affected functionality,” said the bank in its tweet.

According to users, when they tried to the access the app they would receive a message that said that the system was unavailable and the users should try again later.

The bank apologised to its customers for the inconvenience.

By Tuesday, it had fixed its Foreign Exchange services, and on Wednesday announced that lotto and electricity services were back online.
As of Wednesday, airtime and data services were still not working.

Microsoft services down worldwide

Source: News Hub

Microsoft Office 365 users have taken to Twitter to complain that the company’s services are down. Users in the US, Australia and New Zealand have been badly hit, according to outage tracker website Downdetector.

Microsoft 365 said in a Twitter post it was investigating the issue.

“We’ve identified that multiple Microsoft 365 services are affected and we’re actively looking for the swiftest means of restoring access.”

Some Twitter users have reported the issue has been resolved while others say they’re still offline.

According to Down Detector, a high number of issues were reported along Australia’s east coast, New Zealand, Japan, and the West Coast of the US.

It was unclear what caused the issue and when service would be restored.

Released in 2011, Office 365 is an integrated product of Microsoft apps and services. Products in the service include Outlook 365 and Skype.

Google goes down

Google scrambled to fix an issue which caused its search engine, YouTube, Gmail and Drive to crash on Tuesday night.

The tech giant posted updates to say issues on each of its products have been resolved on the G Suite Status Dashboard.

“We apologise for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better,” the company said as an update to each of the affected products.

Gmail, YouTube, Drive, Google Maps and other services were reported to have experienced issues around the world.

South Africans also experienced problems, with 176 issues reported on the local DownDetector from 18:00 on Tuesday evening.

Other DownDetectors from around the world reported issues from around the same time.

Google said all services have since been restored, but had not indicated what had caused the problem in the first place.

By Kyle Venktess for Fin24

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