Tag: PPE

3M expands actions to fight Covid fraud

Source: Medical Process Outsourcing

3M continues to fight the global pandemic from every angle, and help ensure a safe supply of needed personal protective equipment, by expanding its region-specific resources to report and stop fraud around the world.

The company has launched an aggressive legal effort to stop profiteers who are attempting to take advantage of the demand for 3M products used by healthcare workers and first responders. Building on this work, 3M has established hotlines around the world to report suspected fraud and has created online resources to help spot price-gouging, identify authentic 3M respirators and ensure products are from 3M authorised distributors.

3M has investigated more than 7 700 fraud reports globally, filed 19 lawsuits, and has been granted nine temporary restraining orders and seven preliminary injunctions. More than 13,500 false or deceptive social media posts, over 11 500 fraudulent e-commerce offerings and at least 235 deceptive domain names have been removed. 3M has been awarded damages or has received settlement payments in seven cases, with all proceeds being donated to COVID-19 related charities.

3M has not, and will not, increase the prices of its respirators as a result of the pandemic. 3M is a global company with factories that produce respirators and other critical products needed to fight COVID-19 in the U.S., Europe, Latin America and Asia.

To combat increased counterfeiting and online fraud during the COVID-19 outbreak, 3M is working with law enforcement and customs agencies in every region of the world.

3M is also engaged with many major e-marketplace operators to detect and disrupt fraudulent and counterfeit respirator offers, including Amazon, Alibaba, Mercadolibre, Lazada, eBay, Flipkart, Shopee, Made-in-China and several others.

In particular:

  • Since the pandemic began, 3M has worked with customs and law enforcement agencies around the world to seize approximately 3.5 million counterfeit respirators, either as the products are moving through customs, or in targeted raids against suspected resellers and manufacturers of counterfeit products.
  • 3M has engaged with law enforcement agencies to fight counterfeiting in more than 1,200 actions around the world.
    In Latin America, 3M has worked with customs agencies in more than 15 cases to seize counterfeit respirators being imported into the region from other parts of the world, with several of the seized consignments containing more than 10,000 counterfeit respirators.
  • In the United Arab Emirates, 3M has worked with police and the Dubai Department of Economic Development to seize over 600,000 counterfeit respirators.
  • In Vietnam, a 3M investigation led to a raid and seizure of more than 150,000 counterfeit respirators. The Hanoi and Ho Chi Minh City Market Management Bureaus also seized the manufacturing equipment used to make the fake respirators.
  • In Europe, 3M is fighting multiple cases of fraud involving bad actors using .nl, .uk and .pl domain names intended to deceive buyers with offers of nonexistent or fake 3M respirators. Other scams include using the names of 3M employees in fake invoices and certificates to claim a relationship to the company. 3M is taking legal action and is working with law enforcement through the European Union.
  • In India, 3M is working with law enforcement agencies in multiple states to investigate and raid manufacturing operations producing counterfeit N95 respirators, and resellers offering counterfeit N95 respirators to the public, seizing fake products and holding bad actors responsible.
  • In South Africa, 3M is investigating numerous cases of fraud and the sale of counterfeit respirators. In two recent cases, South African customs seized over 100 000 counterfeit 3M respirators.

These are just some examples of the many actions 3M is taking to stop and deter fraud to protect people around the world.


BIC, a world leader in stationery, lighters, and shavers, has pooled its resources in support of healthcare workers across the globe. These efforts include manufacturing personal protective equipment (PPE) and donating more than R26-million worth of writing instruments, colouring products, and razors to support local communities, hospitals, children and the homeless around the world.

In South Africa, BIC has recently supplied thousands of pens, pencils and razors to the state hospitals that are under the most pressure as a result of COVID-19. Providing writing materials for individual, personal use not only facilitates the daily lives of health professionals but also contributes to their protection. Meanwhile, the supply of personal care products will assist in the improved hygiene of patients and hospital staff.

“This is a simple way in which BIC can make a meaningful contribution while offering a gesture of thanks for the tireless effort and work of health professionals,” says BIC marketing director – South East and Central Africa, Lillian Henderson.

South Africans are encouraged to not only play our part but also show support. Now is the time that healthcare workers need our support more than ever.

Mondi, a leading global packaging and paper group, has donated 100 000 FFP3/ N95 medical grade masks to protect frontline healthcare workers in KwaZulu Natal from Covid-19.

These higher grade medical masks, which are much sought after, have been donated with the assistance of The Solidarity Fund to the KwaZulu Natal Department of Health on Monday 15 June. This donation is at a cost of just under R10-million and the result of a truly collaborative effort across the global Mondi network.

“As MEC of Health in Kwa-Zulu Natal, I am deeply appreciative of Mondi’s contribution. The FFP3/N95 respiratory masks are in high demand because they are designed to protect medical staff when caring for patients known or suspected to be infected with a newly identified infectious respiratory virus. The masks will be distributed to public hospitals across the province over the coming weeks,” said KZN Health MEC Ms Nomagugu Simelane-Zulu.

Mondi is committed to playing our part in the supply of essential products during the Covid-19 outbreak in South Africa. We hope that this donation will help provide much needed protective face masks to health authorities in KwaZulu Natal. We want to help protect healthcare workers and curb the spread of the virus among vulnerable communities.

“The contribution of companies like Mondi help The Solidarity Fund to augment our country’s response to prepare the health system to fight the pandemic and ensure critical equipment and emergency supplies are available where they are needed most. Partnerships like this also demonstrate the importance of unity in our actions and the impact that this can have” said Nomkhita Nqweni, Interim CEO of The Solidarity Fund.

“The FFP3/N95 respiratory masks are critical Personal Protective Equipment to protect doctors and nurses in our hospitals. These masks will support us in our efforts to ensure that we address any gaps in demand over the coming months,” said, Premier of KwaZulu Natal, Sihle Zikalala.

“The KZN Growth Coalition fully embraces partnerships that address urgent and pressing matters in health and that strengthen the relationship between communities, business and provincial government. It is initiatives such as these that contribute to the wellbeing of a shared and inclusive economy in KwaZulu Natal,” said Moses Tembe, co-chair of the KwaZulu Natal Growth Coalition.

This donation is one of many ways that Mondi has been supporting its employees, customers, suppliers and communities in and around its operations in KwaZulu Natal.

Other initiatives include:

  • Through Mondi Zimele, (the small business development arm of Mondi South Africa) the business offered further assistance to small business suppliers.
  • Rolling out its Masidle (let’s eat) programme, in collaboration with Mondi employees, the Gift of the Givers and other partners, to deliver food parcels to the most vulnerable households in local communities. To date, close to 1,500 families have been fed for a full month.
  • 40 additional Jojo tanks installed in rural communities in the region and over half a million litres of water supplied to these communities during the lockdown.
  • 14 mobile health clinics and 48 other health facilities received medical supplies and equipment including medical masks and gloves, sanitisers and digital thermometers. Mondi funds nine of these mobile clinics. They have been operating in rural KwaZulu-Natal and Mpumalanga provinces for several years as part of a partnership with the Provincial Departments of Health and other stakeholders.
  • Through Mondi’s partnership with Ligbron, rural high school, maths and science students were able to download and take their study material home for free through the partnership enabled online eLearning platform.

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