Tag: glitch

Discovery Bank glitch wipes balances to zero

By Khulekani Magubane for Fin24

On Friday evening, Discovery Bank clients were hit by a glitch which showed that their available bank balances were wiped out to R0.00, leaving them unable to make payments.

Netwerk24 reported that one client was left stranded at a petrol station because his card didn’t work when he wanted to pay for fuel.

When he tried to withdraw money from an ATM, his card balance was displayed as R0.00. The bank app showed the same balance.

Discovery Bank clients also complained on Twitter. The bank’s spokesperson Felicity Hudson confirmed the problem to Fin24.

“Discovery Bank experienced downtime on Friday evening which lasted approximately an hour. This affected a limited number of our clients,” said Hudson.

Hudson said during that period some payments at petrol stations were impacted. The Discovery’s banking app also showed incorrect information for a small number of users.

Hudson did not give specific numbers on the number of clients affected.

“While all banks experience such outages from time to time, we aim to do better and hence, we apologise unreservedly to all our clients for any inconvenience that they may have experienced,” Hudson said.

She said Discovery Bank would continue working to iron out the glitches and assist any clients that may have been affected by the downtime.

Discovery, a healthcare solutions giant, made its foray into the world of banking last year, after successfully obtaining a banking licence.

Facebook glitch unblocked your blocked list

By Emily Price for Fortune

If you’ve ever blocked anyone on Facebook, the social network may have accidentally “unblocked” that person on your behalf.

A bug that was live between May 29 and June 5 allowed blocked users to see the profile pages of people that blocked them and send them messages through Messenger, Facebook revealed Monday. The issue affected more than 800 000 users on the platform. About 83% of those Facebook users had one person they blocked essentially unblocked by the bug, while 17% had more than one blocked person unblocked during that time period, the social network said.

Facebook has contacted the users that were impacted by the issue.

It’s worth noting that the issue didn’t give previously blocked users full access to someone’s account. Instead, they would simply have been able to see things that were posted publicly on the platform. When you block someone on Facebook you also unfriend them (presuming you were friends in the first place). The bug did not reinstate any of those ended connections.

Facebook says that it has corrected the issue, and everyone who you previously blocked is now fully blocked again.

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