Tag: fire

By Jan Vermeulen for MyBroadband

If you file too many claims against your car insurance policy, your insurer may fire you as a client and note the fact that they cancelled your policy in the national Insurance Data System (IDS).

Finding an alternative insurance provider if this happens is no simple task, as they will check the IDS database when you ask them for a quote.

Insurers may decline to cover you based purely on the information in the IDS. Having a cancelled policy against your name alongside an eventful claims history is a big red flag.

This is feedback from the South African Insurance Association (SAIA) and OUTsurance.

OUTsurance told MyBroadband it is generally more difficult to obtain insurance if your policy has been cancelled previously.

Although insurers may cancel your policy for claiming too much, for them it is a last resort.

“We cancel very few clients due to an excessive claims experience as a first action and would rather apply remedial actions such as increased excess or a higher increase at renewal stage,” said OUTsurance.

SAIA highlighted that the Insurance Data System is not used to explicitly flag individuals as problem clients, but confirmed that the IDS is used to store claims history data and whether you have had a policy cancelled.

It is then up to individual insurers to decide whether to provide someone with coverage or not.

OUTsurance explained that claims experience and cancelled policies are important factors that insurers use to decide whether to give you cover or not.

OUTsurance told MyBroadband that it looked at a few factors when determining if a client needs action to improve on their claims experience, or if a policy is to be cancelled.

These factors include:

  • Number of risks on cover
  • Claims frequency
  • Value of claims
  • How each client’s frequency and loss ratio compares to other clients

“Very few clients are actually flagged monthly for cancellation or other measures,” OUTsurance stated.

 

MultiChoice building catches fire

Source: EWN

MultiChoice on Tuesday evacuated its headquarters in Randburg while the Johannesburg Fire Department tried to extinguish a blaze in the building.

Details were still sketchy but Eyewitness News confirmed with the satellite TV broadcaster that no one was injured.

It is not yet clear what started the blaze.

MultiChoice’s group executive for corporate affairs, Joe Heshu, said the affected buildings were all evacuated but the fire was isolated to the technical area.

“The fire department is on-site. No employees have been harmed and we expect no interruptions in service or customer care,” Heshu said.

Staff said the fire began just after 1 pm in the afternoon.

The building was evacuated as a precautionary measure and staff would only be allowed back inside once it’s been declared safe.

The extent of the damage was not yet known.

According to The Sowetan, “The fire was mostly on the ventilation system on the roof of the building. This is not the new MultiChoice building, but the old one – the technical [operations] building.”

Follow us on social media: 

               

View our magazine archives: 

                       


My Office News Ⓒ 2017 - Designed by A Collective


SUBSCRIBE TO OUR NEWSLETTER
Top