By Khulekani Magubane for Fin24
On Friday evening, Discovery Bank clients were hit by a glitch which showed that their available bank balances were wiped out to R0.00, leaving them unable to make payments.
Netwerk24 reported that one client was left stranded at a petrol station because his card didn’t work when he wanted to pay for fuel.
When he tried to withdraw money from an ATM, his card balance was displayed as R0.00. The bank app showed the same balance.
Discovery Bank clients also complained on Twitter. The bank’s spokesperson Felicity Hudson confirmed the problem to Fin24.
“Discovery Bank experienced downtime on Friday evening which lasted approximately an hour. This affected a limited number of our clients,” said Hudson.
Hudson said during that period some payments at petrol stations were impacted. The Discovery’s banking app also showed incorrect information for a small number of users.
Hudson did not give specific numbers on the number of clients affected.
“While all banks experience such outages from time to time, we aim to do better and hence, we apologise unreservedly to all our clients for any inconvenience that they may have experienced,” Hudson said.
She said Discovery Bank would continue working to iron out the glitches and assist any clients that may have been affected by the downtime.
Discovery, a healthcare solutions giant, made its foray into the world of banking last year, after successfully obtaining a banking licence.
By Paul Lilly for PC Gamer
Did I ever tell you about the time Microsoft doled out a Windows 10 update to the wrong set of users? Probably not, because I don’t recall it happening before now. I’m not saying it never has, I just can’t think of another time, other than this one.
This one, by the way, refers to KB4523786, an optional update offered alongside a cumulative update for Windows 10 version 1903 with fixes for several bugs. The optional KB4523786 offers “quality improvements to Windows Autopilot configured devices.”
Business and IT admins use Autopilot to set up and configure new devices. In this case, however, Microsoft offered it to Windows 10 Home and Windows 10 Pro users. The issue with this, as Microsoft notes, is that “Windows Autopilot update is not installed on Windows 10 Pro or a later version when the device is not registered or configured for Windows Autopilot deployment. Windows Autopilot update is never offered to Windows 10 Home.”
Fortunately, as far as facepalms go, this one is relatively minor.
As first reported by Windows Latest, Microsoft’s Intune Support Team noted on Twitter that it pulled the update, noting that anyone who might have already installed it (and shouldn’t have) need not worry about adverse effects.
No harm, no foul, in other words. It’s just a bit embarrassing, and it comes at a time when Microsoft’s Windows 10 updates have been put under the microscope due to several previously reported issues. One of the more persistent issues as of late is a Start Menu bug. I’m not sure how widespread it actually is, but affected users get an error message when trying to open the Start Menu. It reads, “Your Start Menu isn’t working. We’ll try to fix it the next time you sign in.”
While on the topic of updates, the next big upgrade to Windows 10 will be here soon. It’s called the November 2019 update (previously known as 19H2), and while it will not be as big as some of the previous major upgrades, now is a good time to think about backing up your important data, if you are not already on a backup routine.
On Tuesday it emerged that FNB accidentally gave a number of its clients free money. The extra funds ranged from a few hundred rand to over R3 000.
FNB said that this was due to an error which is being rectified. Recipients of the extra funds will be required to pay it back, as unjustifiable enrichment can be reversed, an attorney told Business Insider South Africa.
The error appears to be due to delayed debit card transactions. FNB says that they have been in contact with clients who received the extra funds.
Retrieving the additional funds will not necessarily be an easy task, as the bank may find it difficult to extract the money from clients who have already spent it.
FNB has not revealed how much extra money was accidentally given away in total, nor how many people in total received money.
By Hayley Richardson for The Sun
There’s an embarrassing typo in this Primark weekly planner. The awkward error was discovered by an eagle-eyed shopper, who tweeted a snap of the stationery item.
The silver slogan planner, emblazoned with the words “In case no one told you today… you rock” is listed on Primark’s website for £2.50 (R50).
The mistake is inside the diary, with Saturday harbouring a rogue letter “e” between the “r” and “d”.
Twitter user Grace, from Bristol, tweeted at the retailer, who was swift to reply to her tweet: “We’re sorry about that, Grace. Could you please send us a DM with the product details so we can pass this on to our Buying Team?”
A spokesperson for Primark said: “We identified a typing error on this weekly planner and the product has been removed from sale.
“Customers who purchased this product can return it to one of our stores for a full refund.”