Tag: ADSL

Telkom has informed its customers that it will be migrating them to fibre and wireless services soon, as it will no longer support copper-based voice and DSL services.

  • ADSL and VDSL customers  will be migrated to capped and uncapped fibre packages
  • DSL users will be migrated to fixed-LTE products if no fibre is available
  • Cable theft and inclement weather will no longer impact DSL subscribers, so they can therefore expect better service levels and less downtime
  • This will impact ISPs which have thousands of ADSL subscribers
  • These subscribers can be moved onto other broadband solutions, which are better products
  • The move will likely make Telkom more competitive

Is Telkom dying?

According to a recent MyBroadband article, Telkom is rapidly losing ADSL and fixed-line subscribers across South Africa.

The company once had aspirations to be the leading fixed-broadband provider in the country, but current figures show this is not the case:

  • Telkom’s fixed-line subscribers stand at 2 267 000, the lowest since 1994
  • Telkom’s ADSL, VDSL, and fibre subscribers declined from 981 176 to 847 650 in the last year
  • There has been a 13.6% decline in fixed-broadband subscribers
  • Independent fibre network operators (FNOs) are rolling out fibre networks faster than Telkom can
  • Companies like Vumatel offer a wide range of pricing – from free for a 4Mbps line to R1,299 for a 1Gbps connection 
  • Vumatel’s partnership model rapidly gained momentum in South Africa, putting Telkom on the back foot
  • The rush to get fibre rolled out across SA lead to a land-grab and pricing cuts, leaving Telkom on the sidelines
  • Telkom is too big and too slow to respond quickly
  • Today Telkom’s fibre-to-the-home market share is below 40%
  • Telkom has significantly cut its fibre-to-the-home investment over the last year, decreasing the capital expenditure in its fibre network from R2.112 billion in its 2017/2018 financial year, to R1.216 billion in its 2018/2019 financial year

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My Office News Ⓒ 2017 - Designed by A Collective


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