SAA cancels flights as business rescue bites

By Selene Brophy for Traveller24

South African Airways (SAA) has consolidated its domestic and international flights schedule due to low demand, as the process of business rescue looks to conserve funds.

So while these flight routes have not been cancelled outright, flights with too few bums on seats are being re-accommodated.

SAA has confirmed the following domestic and international flights have been cancelled between the airline’s main hub Oliver Tambo International Airport Johannesburg (JNB) and Cape Town (CPT), as well as between Johannesburg (JNB) and Durban’s King Shaka (DUR) airports.

Mango has confirmed it is re-accommodating affected passengers on certain routes operated by both airlines to minimise disruption.

Domestic flights cancelled include routes between Johannesburg and Cape Town and Johannesburg and Durban. Certain flights on the Johannesburg – Munich, Germany route have also been cancelled.

SAA says it will be reviewing further possible flight schedule amendments over the coming days.

Affected passengers seeking a refund are being advised to contact the airline or their travel agent to make alternative arrangements.

News24 Journalist Jenna Vester, who was at Cape Town International on Tuesday morning, reports that “no obvious disruptions for SAA were immediately apparent”.

The onus is on SAA to accommodate passengers affected by these recently announced flight cancellations due to low demand. However, if passengers elect to cancel any future, operating SAA flights it should be noted that they won’t automatically receive a refund, according to industry expert Natalia Rosa.

Added to this specific cancellation fees will apply. The usual credit card insurance and reversal of purchase, for services or goods not delivered should however apply in the instance of flight cancellation.

SAA has advised it will not be able to assist with disruptions at the airport due to the strike.

Domestic operators to contact to make urgent alternative flight arrangements include: Mango, Airlink, British Airways and Kulula.

SAA has had a torrid 2020 so far, with the company being forced to sell some of its airplanes – and now even some profitable routes – to become more liquid.

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