PEP has launched a new offering called Paxi (Parcel Taxi) which allows consumers, agents, suppliers and institutions to send, collect and return parcels to over 2 000 PEP store PAXI collection points.
PEP has a large footprint in South Africa, with stores in most malls and small towns throughout the country.
The parcel service is available from just R49.95. This is a more competitive price than many couriers, including the South African Post Office’s Speed Service offering.
Consumers can send gifts, gifts, products and documents from any PEP to any other PEP in South Africa. The recipient can collect the parcel provided they have adequate identification and the OTP they received via SMS, notifying them of the parcel’s arrival.
The South African Post Office has been beleaguered by strikes, poor customer service, missing, stolen and/or late parcels and mail, and a Web site which is constantly down.
Paxi is targeting PEP customers, providing a relatively cheap and reliable service, complete with insurance and track-and-trace.
In addition, Paxi is offering to send UNISA assignments for free, provided they are sent two weeks before the due date.