Lexmark has announced it has been positioned by Gartner in the Leaders Quadrant for enterprise search solutions, 2015.
Gartner evaluated 15 vendors in its most recent iteration of the annual Magic Quadrant for Enterprise Search. This is the second consecutive year that Lexmark has been positioned as a Leader in the firm’s Magic Quadrant for Enterprise Search.
Lexmark’s Perceptive Enterprise Search capabilities offer unparalleled content discovery and output technology that unlocks valuable content regardless of where it exists — enterprise systems, SharePoint, email systems, network shares, websites, databases, social media and any other source. Users also can easily analyse and explore the relationships between disparate pieces of information.
Gartner states that “Enterprise search technology relates users’ queries to many different kinds of information in order to identify relevant, contextualised information and, in the process, perform light analysis. Vendors in the enterprise search market provide the means to discover information, index it, and combine it with information derived from live queries in order to help people find what they need in a timely fashion. The ability to collect queries from users and apply them to a matrix of information and informative sources, and then to communicate results back to users efficiently, is at the heart of enterprise search technology.”
Lexmark solutions capture, process, manage and deliver business-critical information, making it accessible, from any location, on any device, at the precise time it is needed, simplifying and transforming the First Mile of the customer experience.
“We believe Lexmark’s continued leadership position in the Gartner Magic Quadrant for Enterprise Search validates the strength of this important and differentiating component of our solutions,” says Reynolds C. Bish, vice-president, Lexmark and president, Enterprise Software.
“Perceptive Enterprise Search makes locating key information simple, straightforward and quick, allowing users to rapidly access the information they need and then take immediate action — responding to a customer, completing a task, solving a problem or advancing a business process. The result is improved operational efficiency and enhanced customer engagement.”