By Eyal Goldshmid for TCPalm
Typically, when one sees faded printing, it indicates that that your ink levels are low or that the ink has been exhausted from a cartridge. If ink levels are full, then the problem may be caused by something faulty inside the printer, such as a blocked jet head or ink sticking to a roller instead of a page, which can sometimes happen if you are printing in an area with high humidity.
But in all those cases, the issue would happen across the board, not selectively depending on the program you are using.
If you are able to print normally via one channel (Works, Quicken) and not another (a web page or email), then the problem would most likely be caused by an incompatible version of the programs you are using, a default printer calibration found inside a program’s print settings or an outdated printer driver.
Start with the programs themselves. Please go to the manufacturer websites for your browser and email program, respectively, and download and install the latest versions of the programs. This should ensure the issue is not one of compatibility between the programs and Windows 10. You can find the latest versions of each program by performing a Google search on the applications, such as (latest version Google Chrome Windows 10).
After doing that, try printing again and see if the problem continues or not. If so, then update the drivers for the printer.
Drivers are programs that help your computer communicate with its hardware peripherals, like printers and monitors. Sometimes, after completing a Windows or program update, device drivers will need to be updated manually so they can stay in sync with the updates.
In Google, type “latest printer driver Windows 10 (your computer make and model).” This should lead you to the printer manufacturer’s support site, on which you can download the latest drivers for the device.
If you already have the latest drivers installed, then the installation program will tell you so and you can move to the next step. If they are not installed, please install them and see if the problem continues or not.
If so, then see if a print setting in your web browser or email program is causing this to happen. Launch your email program or browser, open a page or message you are having trouble printing, and click file, then print, then properties, and scour through the print settings console there, searching for an odd setting that may be activated. Given the information above, you will want to look for a line that tells the printer to avoid or conserve black ink or something similar to that. (Each printer has a different setup for this, so without knowing your printer make and model it’s hard to offer more specific instructions than this.)
If you find such a setting, modify it accordingly and the printer should print normally again. If you cannot find such a setting, then contact your printer’s manufacturer support team for additional suggestions and advice.