By Tom Head for The South African
If you’re a subscriber to the network, take note. At least five major DStv scams have been identified this year: here’s how to play it safe.
‘Tis the season to be cautious, folks. There are a myriad of DStv scams waiting to trip-up some unsuspecting victims this Christmas. The network have confirmed that a number of schemes have already been detected, and bosses have raced to warn South Africans about the dangers they face.
It isn’t just the technophobes and boomers that are getting duped by the sophisticated rouses, either. These DStv scams have caught-out people across the board. But what do we need to look out for?
The gift card phishing scam
Customers receive an email informing them that they’ve won a cash gift card or huge sums of prize money from a MultiChoice competition. However, targets are then asked to provide personal details in order to claim the prize. It’ll be for a competition you definitely didn’t enter, so please, don’t hand any of your information out.
The “final notice” SMS scam
Some DStv customers have received an SMS claiming to be from DStv demanding payment for a DStv Explora account. It threatens action if payment is not made today and includes banking details. However, the network do not send such crudely-worded communications. You can contact them to find out the status of your account if you feel unsure.
Recruiting for social media jobs
There are dangerous scams disguised as recruitment ads for MultiChoice. One of the most popular ones offers applicants the chance to be driven to an interview. MultiChoice does not offer such a service, under any circumstances. Use the Afrizan website to verify any offers.
The DStv Premiem upgrade scam
Opportunists are contacting customers – via email or telephone- and offering them DStv Premium for a fixed once-off fee per yea, where the customer pays the fee directly to the scammer. Customers are asked to disregard such offers, and they are asked to refrain from letting a third-party upgrade an account for them.
Say no to installation offers
Don’t let your desire for a festive bargain cloud your common sense. If someone offers you a discounted DStv subscription at a once off payment, treat this with suspicion and check it with the network. Anyone offering “free package upgrades” or “free DStv for life” in a cut-price deal will be trying to rip you off.
How to avoid these DStv scams
The network have issued the following statement, advising consumers on how they can stay safe this year:
“There are usually tell-tale signs that can help you spot if something is a scam. Like receiving an email or SMS from us claiming that you’ve won a huge prize for a DStv competition you never entered, and for which you must either pay a fee or verify yourself by sending personal details – sounds too good to be true? It probably is.”
“MultiChoice will never request your personal details via email or SMS – please do not hand over your personal information to anyone claiming to be from DStv. Always check the email address and emails containing spelling and grammatical errors. MultiChoice only use one domain for emails (multichoice.co.za).”