The introduction of AI is driving a fundamental shift in the way businesses think and operate. CIOs, CTOs and CEOs are rethinking their strategies, and asking themselves how they can leverage AI, and harness all the insights and advantages it offers.

“The benefits are extremely promising,” says Bridgette Kemp, business unit manager for Oracle at Axiz.

“Failure to jump on board the AI train could be catastrophic as the competition will be gaining a wealth of previously unavailable data to improve their businesses on every level. The majority of companies understand the challenge and have IT staff, data scientists, and developers putting their heads together to define an AI strategy.”

She says AI is transforming several aspects of our personal and business lives, from digital assistants that set alarms, turn on lights, and deactivate home security, to logistics systems that select the quickest shipping routes.

The more advanced AI systems we see today, employ machine learning technology to learn from experience by scrutinising current conditions. In today’s workplaces, these autonomous agents have a sensitivity to context and can anticipate interaction processes and evaluate their performance, are at the vanguard of the intelligent enterprise.

“An intelligent enterprise is one where humans make decisions with the help of intelligent machines. The days where AI was a far-fetched product of science fiction movies are over. self-directed agents improve the regular decisions that individuals make daily,” she explains.

They are the perfect solution for businesses that need to analyse real-time conditions to enhance business activities, for example, pricing products based on shifting demands, and replacing inventory when shelves start to empty.

“For financial services organisations, these agents can flag any anomalous transactions that might indicate fraud is taking place. The people plus technology combination is an excellent one, that will drive the need for a whole new generation of skills.”

Other areas, says Kemp, where AI is having a positive effect on IT operations, is business process automation, cybersecurity and database management. AI is completely changing the nature of the business applications that people use each day. “Think about the HR department, that can now utilise AI to pinpoint the best candidates for any job opportunities. Whoever is tasked with recruiting, can filter graduates from institutions of higher learning in the area, and use AI to cherry-pick the best options, such as students who have a combination of the right skills and training.”

So now that we know what is possible with AI, how do organisations go about implementing AI into their businesses? “The better the data, the better the intelligence, but too many companies don’t have data infrastructure needed to realise true AI and ML capabilities.”

Oracle understands this, she says, and has concentrated on the areas that cause organisations to spend vast amounts of time building an AI environment, which is ultimately about preparing the data. Oracle has made it its mission to streamline the process of preparing data for AI applications, and building connections and synthesising the various data sources for those AI applications.

She says Oracle provides a complete range of products, services, and differentiated capabilities to power today’s enterprise with AI. For business users, Oracle brings ready-to-use AI-powered cloud applications, that employ intelligent features to drive better business outcomes.

The IT giant’s ready-to-build AI platform gives data scientists and application developers a complete suite of cloud services to build, deploy, and manage their AI-powered solutions. Next, the company’s Autonomous Database harnesses the power of machine learning to automate those crucial, but time-consuming activities such as security patching, backups, and database query performance optimisation. “This helps to remove any human error and frees up human resources from onerous, manual tasks so that they can focus on activities that make a real difference to the business.”

Securing email better, together

Email has become the main channel for business communications and a tool that no business can do without. However, this hasn’t escaped the attention of cybercriminals, who are using email as the primary vector for the distribution of malware and launching other attacks.

Adeshni Rohit, Business Unit Manager for Cisco at Axiz, SA’s leading value-added ICT distributor, says, the most recent data breach investigations report by Verizon, indicated that in 95% of breaches, email is the preferred means by which attackers communicate with their victims. “Even more concerning is that 4% of individuals targeted will click on a phishing campaign email without a second thought.”

There’s no question that threat actors are heavily dependent on email to carry out various acts of malfeasance, as they know it is highly effective and profitable, she explains. “There are many ways they do this. They could send out an email that is carefully crafted to appear like a legitimate email from a financial institution, featuring either a link that takes the user to a fake website that is asking for login credentials or they might hide malware within an executable attachment or even a regular, seemingly harmless file.”

One click is all it takes for the device, and too often the entire network, to become infected, adds Rohit. “There are countless ways cyber crooks pull the wool over their victims’ eyes. Tiny changes in a URL name, a slightly different spelling of a legitimate number, a number slipped randomly in – one thing you can be sure of though, is that their tricks are designed to defy all but the most thorough scrutiny.”

And although there are a multitude of email platforms used across the world, there is none as popular as Microsoft Office 365, which has become the standard in businesses of every size and across all industries. “It is highly cost-effective, user-friendly and gives its users a basic level of email security through its Microsoft Exchange Online Protection,” she explains.

However, as an increasing number of organisations adopt the platform, the opportunity for blended threats, or those which employ a combination of attacks against different vulnerabilities, has presented itself. “In reality, the default security levels for most current cloud-based email solutions just isn’t up to the challenge, which is why Microsoft depends on its partners to add an extra layer of security to protect its users.”
“One such partner is Cisco, who’s Email Security Solution can lower the risk of threats from ransomware by automatically removing any malicious file attachments. Moreover, it can protect against spam emails, fraudulent senders, as well as risky URLs,” Rohit adds.

For phishing, the solution has the ability to drop, rewrite or replace any malicious links within an email, and it can defend the business from email compromise through enhanced authentication controls for both senders and targets. “Cisco’s Email Security Solution is definitely the best fit for Office 365 customers.”
Another reason for this is that Cisco’s solution offers comprehensive threat intelligence through Cisco’s Talos team, one of the biggest and best threat intelligence teams in the world, made up of leading researchers, analysts, and engineers that are tasked with protecting Cisco’s customers against both known and emerging threats, she says.

“Take a look at the last few years. Enterprise giants, including Marriot, eBay, Yahoo and more have all suffered attacks, despite having the largest security budgets and the most cutting-edge solutions. And while there is no silver bullet, each layer of security is a layer of defence, making it more and more difficult for attackers to breach your network.”

Cisco Talos analyses more than 300 billion emails every day, Rohit explains. “The more data they gather, the clearer and broader view they have of the threat landscape. This number is more than competing threat intelligence teams see in an entire month. Moreover, they share the latest threat news every three to five minutes, meaning that action can be taken before a threat becomes an actual breach.”

To compete effectively in today’s digital, highly-connected economy, it is clear that enterprises must have a thorough understanding of their customers, markets, solutions, regulations, competitors, third-party partners and staff. It is equally clear that this understanding can’t be reached without harnessing the power of big data.

Those that are doing this successfully are finding entirely new ways to compete and win in their markets. If well managed, big data can significantly improve decision making, enabling more intelligent, faster decisions, and ones that make a real difference.

So says Adeshni Rohit, Business Unit Manager for Cisco at Axiz, SA’s leading value-added ICT distributor, add-ing that this is no mean feat, as big data covers multiple types of data from a plethora of sources, including traditional and non-traditional sources.

“To date, data and analytics haven’t been used as widely or as effectively in businesses, as the tools have been complex to manage and understand. But this needs to change if they want to realise the benefits of their data, and achieve significant, measurable business value from it.”

With this in mind, Rohit says data scientists are always on the lookout for newer and better methodologies and techniques to unlock the value of big data and drill down into these results even further, to pinpoint any additional insights that could boost productivity and give the business a competitive edge.

“True value from data can also only be realised if businesses have information foundation in place that sup-ports the rapidly growing volume, type and speed of data,” she explains. “Two technologies they are turning to are artificial intelligence (AI) and machine learning (ML). These have seen incredible development in terms of introducing new frameworks and forms of compute to work on data to glean crucial insights.”

Rohit says according to Cisco, although data lakes have traditionally been data-intensive workloads, the advancements in technologies just mentioned, have led to a growing need for compute-intensive workloads to operate on the same data.

And although data scientists want to be able to use the latest and greatest advancements in AI/ML software and hardware technologies on their datasets, IT teams are also continually looking to enable data scientists to provide such a platform to a data lake, which has led to architecturally siloed implementations. This is because once data has been taken in, worked and processed in a data lake, it still needs to be further operated by AI/ML frameworks, which then leaves the platform and has to be on-boarded to another platform in order to be processed, she explains.

“This wouldn’t be an issue if this demand only applies to a small portion of workloads, but this isn’t the case. Look for example at data lakes in customer environments. They are experiencing a flood of data from a varie-ty of new use cases including IoT, autonomous driving, smart cities, financials and many more, all of which are generating an increased demand for AI/ML processing of this data.”

Because of this added complexity, IT needs better solutions to help data scientists to operate on a data lake as well as an AI/ML platform, without having to concern themselves with the underlying infrastructure. “At the same time, IT needs this to seamlessly expand to cloud scale, and at the same time, lower the total cost of ownership, without impacting on utilisation.”

She says Cisco recognised this demand and introduced the Cisco Data Intelligence Platform, a cloud-scale architecture which brings big data, AI/compute farm, and storage tiers together, to work in unison as a single entity, and at the same time, allows them to scale independently to address any IT issues the modern data centre may have.
“The Cisco Data Intelligence Platform provides an architecture that allows for extremely fast data ingest and engineering done at the data lake AI compute farm. It also allows for various AI frameworks and compute types, such as graphics processing unit (GPU), central processing unit (CPU) or field-programmable gate array (FPGA), to work on this data for additional analytics.”

In today’s data-driven world, the organisations who are able to truly harness the power of data, and turn it into real business insights to drive performance, lower risks, and chase new opportunities, will be the tomorrow’s success stories, she concludes.

“Luckily, Cisco is giving us the technology to thoroughly mine these enormous treasure troves of information, and extract the meaningful and insights that will allow us to make better, quicker decisions.”

Competing against the major players is a huge challenge for small-medium micro enterprises (SMMEs), who face barriers in terms of access funding and finding the right skills for their businesses.

The majority of skilled individuals are employed by the public sector and large enterprises in the private sector, and moreover, the supply of specific technical skills simply doesn’t begin to meet the demand.

Recognising this issue, George Masemola, Business Unit Manager at Axiz, SA’s leading value-added ICT distributor, said Axiz has introduced an SMME development programme, aimed at helping its smaller partners grow their businesses and compete with their enterprise counterparts.

“There is an opportunity for SMMEs to succeed by providing services that their enterprise competitors are simply unable to do as efficiently or as cost-effectively,” he adds. “But they need the skills to do this, and unfortunately, too often these skills are unaffordable for them, and this is where Axiz comes in.

“We aim to develop our SMME programme into a full ecosystem of our SMME partners. To help them take their businesses to the next level, we offer upskilling, marketing and sales, as well as finance,” Masemola explains.
“In addition, we offer them access to the market, meaning our SMME partners can leverage our existing enterprise partners.”

One such SMME that has recently been on-boarded onto the Axiz SMME Development Programme is Wirespeed, an entity that provides local and wide area networks, telephony solutions, video and audio conferencing, messaging and Internet access.

“Our experience lies in the designing, implementation, deployment, monitoring, troubleshooting and maintaining of complex convergent networks and we are well versed in next-generation network technologies,” says Jonathan Muvindi, founder and CEO of wirespeed.

“Axiz has helped us tremendously. They have helped us attain our Cisco partnership, and paid for our salespeople to go through the necessary training with the networking giant.”

Moreover, he says Axiz has given his company access to discounts when they purchase equipment from Cisco which helps them compete more effectively with the ‘big guys’. “This has definitely given us an edge. Usually, SMMEs can never win on price, but this has levelled the playing fields for us. In addition, the skills and training we received have helped us compete on value and service, and enabled us to be more flexible and adaptable to meet our clients’ needs.”

Another way Axiz has assisted Wirespeed is by passing on certain smaller jobs to them. “When work comes in, they contact us, and our professional team heads out and completes the job at hand. We are definitely maintaining a close relationship with Axiz. They have introduced us to all the different team leads within their business, to ensure we have all the product training and assistance we need. We know they are only a phone call away.”

In terms of developing the business, Muvindi says Wirespeed attends all the sales enablement workshops that Axiz offers to the company free of charge. “We have definitely been given many opportunities. Axiz invites us to all the events they host for the various products in their stable, which enables us to network and build relationships with other industry players.”

“The end-to-end support Axiz has given us, has undoubtedly given our business a boost, and a competitive edge,” adds Muvindi.
“The key to competing successfully as a smaller player in the market is to stay focused on a niche, and not try to be too many things to too many people. Wirespeed has focussed on developing its core expertise and hasn’t diluted its offering. Axiz is delighted to offer them support at every stage of their journey, to help them grow what they have so successfully established,” adds Masemola.

He says Axiz is extremely proud to be part of this programme, which is in line with what the government is trying to achieve in terms of developing the SMME sector, particular SITA, who already has a number of special programmes geared towards SMME development in place.
“Through our partnerships with OEMs, Axiz has begun a true journey for SMME development,” Masemola concludes.

There’s no doubt that technology has impacted society, businesses, people, and almost everything we do. The way we consume, the way we work, the way we serve our customers, and the way we collaborate have been revolutionised in the digital era.

However, irrespective of what we may think, that change isn’t being driven by businesses, it’s being driven by people, says Adeshni Rohit, Business Unit Manager for Cisco, at Axiz, SA’s leading value-added ICT distributor. “Today’s workforce live in an ‘always-on’ world, with mobile devices and applications at their fingertips. They are in charge, and failure to meet their demands puts organisations in danger of becoming stagnant and irrelevant.”
She adds that today’s workforce is also more mobile, tech-savvy and collaborative than ever before. “The demand for cross-functional collaboration is needed now more than ever, and practically every business outcome needs flexible teams that form and disband rapidly, as and when needed.”

There’s no ‘one-size-fits-all’ approach when it comes to our human resources, says Rohit. “Workers are culturally and generationally diverse. They are more connected than ever before, and at the same time, more spread out across the globe. What they all have in common though, is a need for balance and flexibility. They want to be engaged and fulfilled, and have the opportunity to reach their full potential.”
This, says Rohit, is driving the need for a new kind of work environment, one that can accommodate new ways of working, today’s digitally-savvy workforce and cutting-edge technologies, and ultimately one that makes it easier for workers to get their jobs done, more quickly and with greater accuracy.

Building the workplace of the future
She notes that building this workplace of the future requires collaboration from all the stakeholders in the business. “Human resources, technical, operations, and management need to develop an integrated strategy that incorporates feedback from all areas of the business. This is the best way to ensure a design that meets everyone’s needs and an implementation that is smooth and seamless, without disrupting the business.”
There are also some essential steps to take, she says: “Firstly, employees must have access to the business applications they need, in ways that work for them, as this is a sure-fire way to keep them both interested and productive. The best business apps enable teams to work without interruption, regardless of whether team members are working from home, in a different location, or are travelling. They need to be able to build, view, amend, and collaborate on project documents in real-time, 24/7.”

In work forces that are dispersed over multiple locations, having a face-to-face meeting isn’t often possible, and phone or email don’t always do the job. “Invest in real-time presence technology that unites voice, video and content sharing, to improve the quality of communications and build trust. An added bonus is that virtual collaboration can dramatically lower costs for any organisation.”

Have the correct security protocols in place to allow for leniency when it comes to ‘BYO’ whether it is a device or application, and ensure they are sanctioned by the IT department. “Further to security, note that cloud environments add to security complexity, as do the use of social media and mobility. Today’s threat landscape is as vast as it is diverse, and today’s workers need security solutions to protect their network from determined attackers, without impinging on performance,” explains Rohit.

More collaboration equals better productivity
The more employees collaborate, the more productive they become. While this may seem like a huge generalisation, but it is not, she adds. “The vast majority of staff members increase their output, and at a better quality, when they are allowed to brainstorm, collaborate and swap ideas around. When diverse skills come together, under the right conditions, innovation will flourish, and the team will function better as a whole.”
The key value proposition of collaboration tools is to enable employees to work from anywhere, on any device, and this is exactly what Cisco solutions enable – unified communications to unite voice, video, data, and mobile applications, to satisfy workers with omnichannel experiences. Conferencing to enable simplified teamwork, with intuitive solutions that bring people together, and collaboration endpoints, to make virtual collaboration more lifelike than ever.

“The right workplace tools can have an amazing influence on workers’ motivation, performance, and productivity. Workplace transformation is crucial to growing the business and fueling success, for both enterprises and their SME counterparts, and Axiz and Cisco are committed to helping organisations realise success and meet their goals as they embark on their digital transformation journeys.”

Small, medium, micro-sized enterprises (SMMEs) are the backbone of South Africa’s economy and have been identified as crucial to advancing inclusive growth and development in the country.

George Masemola, Business Unit Manager at Axiz, SA’s leading value-added ICT distributor, says realising this, the company began looking for ways it could help its SMME partners obtain the skills they require to tackle the digital age, to be productive, and to take their businesses to the next level.

“All SMMEs are different, and have their own unique needs,” says Masemola. “However, they all have one thing in common. They are trying to increase their reach and grow their businesses by offering the services that are relevant in this digital age, and by improving their customer experience.”

He says Axiz introduced an SMME development programme, which is currently being developed into a full ecosystem of all the distributor’s SMME partners. “Our aim is to help them take their businesses to the next level, and with this in mind, we offer upskilling, marketing and sales, as well as finance,” Masemola explains.
Moreover, he says Axiz offers them access to market, meaning its SMME partners can leverage on the company’s existing enterprise partners.

He says one customer that Axiz has been assisting in this way, is Kubyala ICT Solutions, a highly reputable SMME that provides integrated solutions in the enterprise space, including deep-level business analysis, data reporting, database development, and project management.

However, Masemola says SMMEs almost unanimously face very real barriers in terms of accessing the skills they need, usually in terms of time and money. “And this is where Axiz stepped in. We are assisting Kubyala with funded Interns and are helping the company to develop their skills in the technology space by certifying them on the various verticals and technologies that Kubyala takes to Market.”

Bongi Silubane, Managing Director of Kubyala ICT Solutions, says this will help Kubyala grow its client base and boost its experience, which is needed to help build credibility and references.

According to Silubane, another challenge faced by SMMEs is that their capabilities are measured against their large, enterprise counterparts. “This can be a very real barrier to entry for SMMEs. Although we have the requisite skills and experience, customers often look to the bigger players, as they think they will be better at protecting their critical environments and helping them remain compliant within their industries.”

She says before starting Kubyala, the team worked for large ICT enterprises where they gained the business experience they needed, and need only to be given the chance to demonstrate that they have the skills and knowledge needed to do the job. “Forming partnerships with leading companies such as Axiz helps build our credibility, as they believe in us, and also back us up with the credit facilities we need to be able to transact.”

“Ultimately, our goal is to empower our customers to harness data and technology to transform their businesses, and make them more productive by simplifying management and deployment, and protecting their corporate data,” she adds. “We help them understand that technology can do more than keep the lights on, it can help them take their businesses to a new level in this digital age.”

Says Masemola: “SMMEs, according to recent research, create approximately 80% of employment in Africa, and help fuel the demand for new goods and services. They are crucial to our success in our country and cannot be underestimated. At Axiz, we are thrilled to be helping them transform into thriving businesses.”

“With this in mind, we are very proud to be part of an SMME programme, as what we are doing is in line with existing government initiatives. SITA in particular already has several special programmes aimed specifically towards SMME development in place.”

“Through our partnerships with OEMs, Axiz has begun a true journey for SMME development,” he concludes.

Traditional IT infrastructure is changing. Advances in technology such as mobile, big data, and the Internet of things, are driving a hybrid IT environment which promises to enhance service delivery and increase agility for business users across the board.

Moreover, public, private, hybrid cloud, and containerisation have changed the way services, and technologies are consumed, and agile processes such as DevOps are driving far faster implementation times, which is turning traditional IT environments into hybrid ones.

“And IT operations have to keep up with these changes, and manage this increasing workload, with fewer resources,” says Mbali Khumalo, Business Development Manager for Micro Focus at Axiz, SA’s leading value-added ICT distributor.

She adds that at the same time, these advances are driving new complexity within today’s already challenging IT operations. “Moreover, business users are often opting to use the applications and services of their choice that come from multiple external vendors, but still expect the IT department to handle service delivery and ensure that applications are available.”

“So the question today, becomes how does the IT department guarantee service delivery in an ‘BYO’ environment where users are bringing their own devices and applications, where applications are becoming increasingly composite, and where infrastructure is becoming more virtual and software-defined?”

“And these aren’t the only challenges. Workloads are running in the cloud, the velocity of change is being sped up by today’s agile environments, and the security landscape is so complex and littered with determined and sophisticated adversaries.”

According to Khumalo,  the technology department can make sure it is not overwhelmed by the speed and enormity of change by transforming its operations bridge, or physical location where IT services, as well as IT infrastructure, are monitored and managed, into an agile operations bridge.

“However, too many companies have spent a fortune on their legacy IT operations to rip and replace as new technologies were implemented. Unfortunately, this has led to a situation where most IT departments now have multiple monitoring tools, but still do not have the ability to limit the business impact of outages.”

Not having enough technology isn’t the problem, she says. “The way forward lies in evolving the IT role from that of a cost function to one of a true business value creator. By harnessing the power of predictive analytics and automation, businesses can transform the way their operations teams work.”

“IT operations based on containers and microservices architecture, enable technology departments to deliver zero downtime and truly elastic scalability, which in turn, allows the demands of dynamic workloads to be met, and sees business and IT initiatives becoming increasingly efficient,” adds Khumalo.

She says to do this; businesses need to bridge existing and new predictive analytics technologies and automate continuous discovery and IT event monitoring in order to correctly evaluate how IT resources are being used, how the business is being impacted and must analyse all data sources to determine the root cause of situations. “Essentially, tools must be able to adapt to constantly evolving environments by employing remediation and microservices-based architecture.”

“There’s only one solution that can manage all of this, and that is Operations Bridge from Micro Focus,” she explains. “Operations Bridge is the first containerised, service-oriented autonomous monitoring solution for Hybrid IT. It offers the analytics-driven capabilities that organisations across the board need to sense, analyse, and adapt automated operations across the full range of IT landscapes, including traditional on-premise environments, to hybrid cloud, and even to hyper-scale environments offered by Amazon Web Services, Microsoft Azure, and Google Cloud.”

Moreover, Operations Bridge provides not only high-level real-time visualisation of business and IT parameters to executive stakeholders but also the crucial views on operations that operators and subject matter experts need, Khumalo adds.

Finally, she says with Operations Bridge, autonomous AI operations begins monitoring resources automatically to ensure the least possible downtime, and incoming data is analysed, warning organisations of any potential trouble and remediating, before the business is impacted.

The better the data the better the intelligence

The introduction of AI is driving a fundamental shift in the way businesses think and operate. CIOs, CTOs and CEOs are rethinking their strategies, and asking themselves how they can leverage AI, and harness all the insights and advantages it offers.

“The benefits are extremely promising,” says Bridgette Kemp, business unit manager for Oracle at Axiz.

“Failure to jump on board the AI train could be catastrophic as the competition will be gaining a wealth of previously unavailable data to improve their businesses on every level. The majority of companies understand the challenge and have IT staff, data scientists, and developers putting their heads together to define an AI strategy.”

She says AI is transforming several aspects of our personal and business lives, from digital assistants that set alarms, turn on lights, and deactivate home security, to logistics systems that select the quickest shipping routes.
The more advanced AI systems we see today, employ machine learning technology to learn from experience by scrutinising current conditions. In today’s workplaces, these autonomous agents have a sensitivity to context and can
anticipate interaction processes and evaluate their performance, are at the vanguard of the intelligent enterprise.

“An intelligent enterprise is one where humans make decisions with the help of intelligent machines. The days where AI was a far-fetched product of science fiction movies are over. self-directed agents improve the regular decisions that individuals make daily,” she explains.

They are the perfect solution for businesses that need to analyse real-time conditions to enhance business activities, for example, pricing products based on shifting demands, and replacing inventory when shelves start to empty.

“For financial services organisations, these agents can flag any anomalous transactions that might indicate fraud is taking place. The people plus technology combination is an excellent one, that will drive the need for a whole new generation of skills.”

Other areas, says Kemp, where AI is having a positive effect on IT operations, is business process automation, cybersecurity and database management. AI is completely changing the nature of the business applications that people use each day. “Think about the HR department, that can now utilise AI to pinpoint the best candidates for any job opportunities. Whoever is tasked with recruiting, can filter graduates from institutions of higher learning in the area, and use AI to cherry-pick the best options, such as students who have a combination of the right skills and training.”

So now that we know what is possible with AI, how do organisations go about implementing AI into their businesses? “The better the data, the better the intelligence, but too many companies don’t have data infrastructure needed to realise true AI and ML capabilities.”

Oracle understands this, she says, and has concentrated on the areas that cause organisations to spend vast amounts of time building an AI environment, which is ultimately about preparing the data. Oracle has made it its mission to streamline the process of preparing data for AI applications, and building connections and synthesising the various data sources for those AI applications.

She says Oracle provides a complete range of products, services, and differentiated capabilities to power today’s enterprise with AI. For business users, Oracle brings ready-to-use AI-powered cloud applications, that employ intelligent features to drive better business outcomes.

The IT giant’s ready-to-build AI platform gives data scientists and application developers a complete suite of cloud services to build, deploy, and manage their AI-powered solutions. Next, the company’s Autonomous Database harnesses the power of machine learning to automate those crucial, but time-consuming activities such as security patching, backups, and database query performance optimisation. “This helps to remove any human error and frees up human resources from onerous, manual tasks so that they can focus on activities that make a real difference to the business.”

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