Fraudsters place order as Eskom

In September, Bojanala Office National in Rustenburg received what seemed to be a suspicious order from Eskom. 

The request was for delivery in Thabazimbi and the email address that was used

The feeling with regards to the order was that something was amiss and after consulting with shop-sa, Bojanala Office National contacted Eskom to verify the order placed.

Eskom’s Forensic and Anti-Corruption Department promptly responded confirming that the documentation received, in fact was fraudulent and that the business should be avoided.

It appears fraudsters are using the ‘change of banking details’ scam more frequently and it is advised that any such notification from a supplier is double-checked directly with the supplier’s accounts department, before payment is made.

Recently, such a letter was received by a client of Slavepak (Pty) Ltd. 

The letter was titled ‘Important Update’ and addressed to ‘Dear Valued Customer’. It claimed to be a friendly reminder to pay due accounts and stated that Slavepak (Pty) Ltd had changed their banking details.   

A further letter on an FNB letterhead, date stamped by FNB, and signed by Business Manager: Lisa Meyer (non-existent) confirmed that Slavepak (Pty) Ltd was a client of FNB and that the (fraudulent) banking details were correct. 

Slavepak’s client duly made the payment and has subsequently lost company money to the fraudsters.

Please note that the criminal element working within the office products industry seems to have access to both member information and inside bank operators’ support, along with inked stamps, and therefore has the ability to make documentation appear legal.

Vodacom has noted that SIM swap fraud attempts are on the increase. Fraudsters who engage in SIM swap fraud are posing as cellphone company representatives to try and trick unsuspecting customers who end up being victims of internet banking fraud.

SIM swap fraud is a technique used by fraudsters to defraud unsuspecting internet banking users. Once they have acquired the victim’s banking details and other personal information through phishing scams, the fraudsters then call the network operator posing as the customer and requests a SIM swap. This will cancel the customer’s SIM connection and the fraudsters will have access to the customer’s cellphone line. This will enable the fraudsters to receive the customer’s one time internet banking password allowing them to perform fraudulent internet banking transactions. 

In order to protect customers from SIM swap fraud, Vodacom notifies customers via SMS whenever a SIM swap attempt is made. Customers who receive the SMS but have not requested a SIM swap should alert Vodacom about the fraudulent SIM swap request by calling Vodacom’s customer care on 082 111. Fraudsters have resorted to calling customers to try to either convince them to switch off their phones for an extended period of time or try and convince them to ignore the SMS from the network operator.

“We’ll never call our customers and ask them to switch off their cellphones unless they have requested assistance with a handset related issue that requires their cellphones to be switched off. So if they’ve not logged a fault with us, they should be suspicious of any requests to switch off their cellphone,” says Johan Van Graan, Chief Risk Officer at Vodacom.

Van Graan added – “If a customer receives an SMS notification indicating that they have requested a SIM swap, they should ignore any further communication and immediately contact Vodacom and we’ll take the necessary steps to protect them.”

Vodacom customers can contact Customer Care on 111 free from their Vodacom cellphones or 082 111 from any other phone for assistance.


Office Furniture Fraud

Office Furniture Fraud


Please add the following company to your list of “beware” customers. They approached Spacio Office Dezigns to purchase office furniture, requesting it  “urgently”. Luckily Spacio Office Dezigns were relatively cautious and when they saw that the request was sent form a Yahoo mail address with no supplied physical address or landline numbers, they did not even order the goods until the so-called funds were cleared. All their information is as follows:


Company name: Valostar14CC; email; contact person Matthew and cell no 073 653 5529.


Below is a copy of the EFT proof of payment. A noticeable difference is that the full banking details of the recipient is reflected, which is not standard. After they realised that the EFT funds would obviously not reflect on the Spacio Office Dezigns bank account within 24 hours, they deposited a cheque for said amount into their account. Needless to say the cheque bounced within 4 days, with the relevant bank not interested in following up a possible fraud case.


Please feel free to contact Kitty of Spacio Office Dezigns on Tel +27 11 462 4709 should you require more information.

Fraud Alert

Please be alert to any orders placed by the following:


MASH STATIONERY SUPPLIES / JIMMY ROYDES / KEN (KENNY) OCHIENG / ERIC / KEPHERS ODHIAMBO OUYA / PENTAGON AFRICA CONSULTING – they are placing orders with suppliers and furnishing them with fraudulent EFT proof of payments. (all of these names are linked to the same fraudster).


If you have received an order from any of the above individuals/alleged corporation – please DO NOT SUPPLY THEM WITH THE GOODS – these fraudsters have been scamming businesses for a couple of years now and are once again targeting unsuspecting companies.


If you have received an order from any of the above ‘companies’ please contact Debt Alert immediately on 011 680 9206 and speak to Lauren or Gareth, in order that an arrest can be made.

Crime Alert


Report and share your crime incidences to shop-sa and help stop crime in South Africa.

Whether you are an individual or a business which has felt the effects of the increasing crime in the industry, please use the shop-sa Crime Alert page in the monthly magazine and the website to share and spread the information.

Any information, no matter how inconsequential it may seem to you, may help other members, businesses and the police to close the growing spread of crime. 

It is only through communication and dissemination that we can all stay abreast of business crimes.


Call shop-sa on (011) 880 1147, email or or register on our website or post to our Facebook page: shop-sa.


Help businesses to stop crime, when you join forces against the criminals.


Pentel Bank Account Scam

It has recently come to our attention that the following letter has been circulated amongst Pentel customers. The letter claims a change of Pentels banking details.  Please inform everyone that there banking details have not changed.


please note that shop-sa has added the exclamation watermark onto the documents above. 

How the scam works

Deposit Slip Scams continue unabated in the Stationery industry. To prevent becoming a victim of this type of commercial crime, here are some of the modus operandi criminals are using when targeting businesses.

How the scam works 

Scenario A

Supplier is approached via telephone or e-mail with an order 

A deal is structured, usually involving a direct deposit into the supplier’s bank account 

A copy of the stamped bank deposit slip for cash is faxed to the supplier 

Goods are released to fraudsters 

A fraudulent cheque is deposited instead of cash and the deposit slip is fraudulently amended 

The cheque is unpaid due to it being fraudulent 

The supplier’s bank account is debited 

The supplier is unable contact the ‘client’ and suffers the loss 

Scenario B

Supplier is approached via telephone or e-mail with an order 

A copy of a stamped bank deposit slip for cash, for a higher amount than agreed to, is then faxed to the supplier 

The ‘client’ then contacts the supplier and requests that the excess amount be electronically transferred to a specified account 

On the strength of the faxed copy of the deposit slip, the supplier refunds the excess amount 

A fraudulent cheque was deposited instead of cash was deposited and the deposit slip was fraudulently amended 

The cheque is unpaid due to it being fraudulent 

The supplier’s bank account is debited 

The supplier is unable contact the ‘client’ and suffers the loss as the funds have already been withdrawn from the fraudsters account 

Scenario C

A supplier is approached by telephone or e-mail with a request to place an urgent order 

A deal is structured, usually involving a direct deposit to the bank account of the supplier 

An internet transfer receipt is fraudulently manipulated to reflect a ‘transfer’ to the suppliers account. The transfer could be for the exact amount of the order as in Scenario A, or for an amount in excess of the agreed amount as in Scenario B 

The fraudulent Internet Receipt is faxed to the supplier 

The goods are released to the criminals OR the ‘excess’ refunded as previously described 

The bank account of the supplier is debited with the ‘refund’, but the incoming transfer never materialises 

The supplier is unable to contact his ‘client’ and suffers the loss 

Scenario D

A cheque is deposited to an unsuspecting client’s account without their knowledge 

A letter on a false letterhead purporting to be that of a well known entity or institution is faxed to the client in which it is said that an amount has been paid to the client’s account. The letter provides details of an account to which the ‘refund’ must be made 

The client is sometimes contacted by someone who then confirms the content of the letter, stating that it is important to affect the refund very urgently 

The client makes the payment 

The cheque is unpaid, leaving the client to suffer a loss 


Contact the entity or institution on a number ascertained from the telephone directory and confirm the request 

Be cautious of clients who want to ‘keep their distance’ 

Retain complete records 

Confirm details of payments with your bank 


Do not be pressurised due to urgency 

Do not relax controls and procedures 

Do not proceed if you have any doubts 

Never use the number provided by a caller or provided on a faxed letter 


Phone crime stop on 08600 10111 if you have information about any crime, or any suspicious activities, or if you think you have useful information that may help prevent a crime or help the police in the investigation of a crime which has already taken place. Callers can remain anonymous Calls are not traced, and your telephone number is not visible. The unique code you are given allows you to phone back at a later time if you remember something further, or want to enquire about the case. Alternatively you can email

For further information about how the SAPS can assist you, visit

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