shop-sa holds online AGM

shop-sa held its AGM via Zoom on 28 October 2020, due to the effects of the Covid-19 pandemic.

Chairman Hans Servas opened the meeting with a welcome, apologies and confirmation of last year’s minutes.

He outlined the achievements of the association during the challenging Covid-19 and Level 5 lockdown that ensued. The stationery industry was hard-hit until Level 3, as it was not classified as “essential”.

Achievements in this period included:

  • How to access UIF funding
  • Solidarity funding
  • Labour matters
  • Short-time
  • No work, no pay
  • Retrenchments
  • An attempt to lobby Government to change stationery to an essential category
  • The first Industry Survey in June, dealing with the effects of Covid-19
  • An in-depth Webinar hosted in conjunction with Labour Net to answer questions, of which there were many
  • On-going up-dates on the do’s and don’ts during the different levels were published

Finances of shop-sa also took strain, with reduced income; a large drop in advertising revenue versus increased expenses; a potential SARS debt as well as the writing off of unpaid Membership fees resulted in funds dropping accordingly.

This year’s OPI report was put on hold due to to the effects of Covid-19 on the statistics acquired by OPI. When the revised report is available, it will be disseminated in a Webinar format.

The board remains as last year.

Ryan Bidgood of Office National offered to sit in on a few board meetings to bring a fresh perspective to the Association.

Rob Matthews of IT-Online outlined the growth of the shop-sa publications – My Office News, My Tech News and shop-sa Trade News.

The meeting was closed and guest speaker David Shapiro took the floor to discuss the impact of Covid-19 on the world economy and the markets.


By Bryan Pearson for The Wise Marketer 

Back to-school season is upon us, and parents are learning a lot about the science of prediction. The shifting sentiments that come with it should cause retailers to exercise new actions when it comes to building the right customer experiences.

For one thing, exactly where and when will school start? Nearly 70% of parents do not intend to begin school shopping until three weeks before classes are scheduled to start, because they don’t know what to expect, according to research by the National Retail Federation (NRF).

Not that they won’t spend when they feel ready. The NRF survey indicates parents of pre-K to high school students will spend more on back-to-school items this year – nearly $790 on average compared with $697 in 2019. That adds up to $33.9 billion, from $26.2 billion in 2019.

However, this doesn’t necessarily mean all retailers will record a seasonal sales gain, though it could present a fresh opportunity for certain retail sectors. An exploration of some of the research results regarding school spending reveals why.

2+2 adds up differently across households 
Because states and communities are enforcing varying guidelines on schooling, a single retailer can find it is marketing to dozens of sharply different needs. These six findings speak to those anticipated needs, which some retailers are already acing.

  1. Uncertainty’s learning curve – as of mid-July, more than half of parents had not finished their back-to-school shopping because they don’t know what to expect. This is why 68% are waiting until three weeks before school starts to even start. Many retailers and brands are offering competitive promotions, but the ones that show they understand the turmoil behind the shopping trip will stand out. Backpack brand JanSport is proving it identifies with the stress factor through a campaign called “Lighten the Load,” which promotes mental health wellness among young people managing in the pandemic.
  2. The price of being a teacher – it’s likely a lot of spending on back-to-school supplies is shifting from teachers to parents as more kids learn from home. Indeed, parents expect to spend about $10.4 billion just online for back-to-school supplies, up 28.4% from last year’s $8.1 billion, according to the 2020 Deloitte back-to-school survey. The NRF survey indicates spending for basics such as pencils, paper and other supplies will climb to $131 from $117 (up 13%). Retailers could benefit by sharing with parents what they know about how teachers shop.Staples, Amazon AMZN +0.9% and Walmart WMT +0.2% are among retailers marketing pencils, Sharpies and notepads in bulk, for example. Or retailers can learn from Bags in Bulk, which sells a complete 45-piece school supply kit.
  3. Big-ticket items compute – computers will be a big contributor to back-to-school spending this year – 63% of parents plan to buy laptops and other electronics, the NRF survey shows. (Of parents who expect their kids to learn at home, 72% plan to buy computers and home furnishings.) A computer purchase often requires research, and retailers that provide that service will probably click with shoppers. Best Buy BBY +0.6%’s online Student Hub helps customers shop “new tech for a new way to school,” with an online questionnaire – which includes “what’s your style?” questions – to determine needs and preferences before offering suggestions.
  4. The pandemic is adding to traditions – untraditional purchases, such as safety supplies (masks, sanitisers and gloves), also are nabbing part of the traditional back-to-school budget. Nearly 90% of parents will purchase safety products, according to a PayPal -0.4%PYPL survey, and 59% will invest in remote learning technology. Ace Hardware, not a traditional destination for back-to-school shopping, is taking advantage with push emails that promote “health and safety essentials” (masks, gloves, disinfectants) and a $5 coupon. It also is sending tips on setting up, and cleaning, a home classroom.
  5. Home-schooling changes fashion – apparel spending is predicted to decline – by 10% year-over-year based on Deloitte’s survey, though the NRF projects a more modest 2% decline. Parents may spend more, however, if they see clothing ideas that anticipate any environment. Macy’s M +3.1% is kicking off the shopping season with the upbeat campaign, “No matter how we school, let’s be ready,” which offers clothing and accessory suggestions so customers can “be ready” in ways that matter now – from “for any kind of classroom,” to “with max confidence” to “for every chill and study sesh.”
  6. Stores will be history – not completely, but the accelerated shift toward e-commerce, launched in the spring, will continue. More than half of parents (55%) told the NRF they plan to shop online, compared with 49% in 2019. Just 36% of shoppers plan to visit discount stores, compared with 50% in 2019, and 37% expect to go to department stores, from 53% a year ago. Retailers that want to entice back-to-school shoppers into the stores must find ways to make the experience unique and helpful. There’s a reason Amazon Prime AMZN +0.9% in March counted 118 million members (compared with 109 million a year before). Its “ready for school” site covers all the categories, including snacks and cable modems, in one click.

New schooling means new calculations
This school year will be a case study in perseverance – and creativity – for every party involved, from the brands that make the goods retailers sell to the students who use them. So far, many in the retail industry have proven they can adapt quickly.

Those that make history will likely be the ones that see the schooling challenge through the eyes of parents and students, to encompass all concerns from safety to job security to style, rather than through corporate performance measures.

It’s a pretty simple lesson, and it hasn’t changed in generations: if shoppers feel they are cared for, they will come.


By Dineo Faku for IOL

Game and Makro outlets are preparing to extend their Black Friday promotions for the entire month of November.

Parent company Massmart said earlier today that Game and Makro planned to run Black Friday deals throughout November, as opposed to only releasing deals for a restricted 3 to the 5-day period from 27 November.

Massmart corporate affairs executive, Brian Leroni, said that Black Friday deals at Game and Makro were scheduled to run from 2 to 29 November to spread deals over November rather than concentrating deals into just one week or day.

“Black Friday traditionally sees high concentrations of shoppers in retail stores across the country, which can create a challenging shopping environment. Therefore, we have decided to reimagine the way we do Black Friday in 2020. To create a more consumer-friendly Black Friday experience while adhering to all Covid-19 and social distancing protocols, Makro and Game have taken the decision to extend the duration of our Black Friday promotion,” said Leroni.

Leroni said Massmart’s research had shown that Game and Makro were South Africa’s most popular Black Friday shopping destinations and that the group had decided to provide its customers with more opportunity and time to benefit from the Black Friday prices by rather releasing new Black Friday deals each week in November.

“These unbeatable specials will only run for the week in which they are announced, and will not be offered again – so we encourage shoppers to take advantage of the deals each week, rather than waiting until the end of November as they normally would,” said Leroni.


By Sandile Mchunu for IOL

Mondi’s share price tumbled by more than 4percent on the JSE yesterday the global packaging and paper group reported that its underlying earnings before interest, tax, depreciation and amortisation (Ebitda) fell by more than 20percent for the third quarter to end September, despite the group saying it was well-positioned for when the economic recovery takes place.

The share later closed at R343.86.

The group reported underlying Ebitda of R306-million (R5.9-billion), down from 383m reported in the same quarter last year.

However, when compared to the second quarter to end June, underlying Ebitda was down by 13percent.

Mondi said good volume growth in uncoated fine paper and fibre-based packaging products and ongoing strong cost control were more than offset by the effect of planned maintenance shutdowns, negative currency effects and lower average selling prices during the quarter.

Mondi postponed most planned maintenance shut-downs to the second half of the year to protect its people from the Covid-19 outbreak and minimise execution risk.

However, it said planned maintenance shut-downs with an estimated impact on underlying Ebitda of around 35m were carried out during the quarter. “Based on prevailing market prices, we continue to estimate that the impact of planned mill maintenance shut-downs on underlying Ebitda for 2020 will be around 100m, with the fourth-quarter impact expected to be around 55m,” the group said.

Chief executive Andrew King said the decisive action they took in the early stages of the Covid-19 pandemic helped to protect their people, maintain supply of essential products and services and deliver a resilient performance. “I am pleased that sustainable packaging continues to be a focus for our customers. We continue to make good progress leveraging our award-winning innovation capabilities and customer-centric approach to optimising packaging design using ‘paper where possible, plastic when useful’,” King said.

The group’s major capital investment projects were progressing according to plan, with the 67m capital investment project to convert a containerboard machine at ttí in the Czech Republic to become fully dedicated to the production of speciality kraft paper for shopping bag applications was scheduled to be commissioned during the fourth quarter.

The group said this additional capacity of 75000 tons further supported its retail customers in their efforts to replace unnecessary plastic.

Mondi paid an interim dividend to shareholders of 237m during the quarter and said its financial position remained strong, with liquidity of around 970m.

Looking ahead the group said the macro-economic outlook continued to be uncertain, however, it was confident that it would continue to demonstrate its resilience while remaining well-positioned for when the recovery takes place.


Earnings slip at Mondi despite lower costs

By Josh White for Sharecast

Mondi said its underlying EBITDA for the third quarter was 20% lower year-on-year at €306m (£276.55m), despite lower costs.

The FTSE 100 packaging producer said that, compared to the second quarter, underlying EBITDA was down 13%.

Good volume growth in uncoated fine paper and fibre-based packaging products and ongoing strong cost control was more-than-offset by the impact of planned maintenance shuts, negative currency effects and lower average selling prices.

In corrugated packaging, the company’s demand from e-commerce and consumer applications remained strong, while it also saw some recovery in industrial end-uses from the lows of the second quarter.

Mondi said it achieved “good” volume growth in Corrugated Solutions, measured both year-on-year and sequentially.

Given the strong order position and normalised inventory levels, it said it was currently in discussions with customers around price increases for a number of containerboard grades.

Flexible Packaging demand remained resilient during the period, with volumes in the company’s paper bags business growing year-on-year.

Following a “strong” performance in the first half, the firm said it saw some supply chain destocking effects impacting volumes in its consumer flexibles business during the quarter.

The board said the company was continuing to leverage Engineered Materials’ coating technologies to develop sustainable packaging solutions, and as expected, it saw lower personal care component volumes as a key product matured.

Demand in industrial and specialised end-uses for Engineered Materials continued to be impacted by lockdown restrictions, in particular in release liner.

The firm said it was implementing a range of measures to reduce the cost base, including the closure of a release liner plant in Pleasant Prairie, Wisconsin, and engaging with employee representatives on the restructuring of its personal care components-focussed operations in Gronau, Germany.

Mondi said that “encouragingly”, Uncoated Fine Paper demand improved as lockdown restrictions in Europe, Russia and southern Africa eased, with a gradual pick-up in activity in schools, offices and commercial printing.

Sales volumes were significantly up sequentially, although they were still down on the comparable prior year period, while average uncoated fine paper prices were lower than in the first half of the year.

The company’s South Africa operations were currently affected by an industry-wide strike, the directors said, adding that it was engaging with trade unions and employee representatives to reach an agreement while it continued to deliver products to customers.

It said the Uncoated Fine Paper business remained well-positioned in the context of the current market challenges, given its cost competitiveness, product diversification and geographic positioning.

Average input costs were stable quarter-on-quarter, and cost control was described as “strong” across the business.

Currency movements had a net negative impact on underlying EBITDA compared to the second quarter, driven by a weaker dollar, impacting a number of the group’s globally-traded products, coupled with a weaker Russian rouble and Turkish lira.

Given prevailing exchange rates, the board said it was expecting a further net negative currency impact in the fourth quarter.

To protect employees and suppliers and minimise execution risk, Mondi had decided to postpone most planned maintenance shuts to the second half of the year, and as such, planned maintenance shuts with an estimated impact on underlying EBITDA of around €35m were carried out during the quarter.

Based on prevailing market prices, Mondi said it was continuing to estimate that the impact of planned mill maintenance shuts on underlying EBITDA for 2020 would be around €100m, down from €150m year-on-year, with the fourth quarter impact expected to be around €55m, rising from €30m.

The firm said its major capital investment projects were progressing according to plan, with the €67m capital investment project to convert a containerboard machine at Steti in the Czech Republic to become fully dedicated to the production of speciality kraft paper for shopping bag applications scheduled to be commissioned during the fourth quarter.

During the period, Mondi paid an interim dividend to shareholders totalling €237m, and also redeemed its 3.375% €500m Eurobond from available cash.

There were no other material short-term debt maturities, and the board said the group’s financial position remained strong, with liquidity of around €970m.

Looking ahead, the company said the macroeconomic outlook continued to be uncertain, however it said it was confident that the group would continue to demonstrate its resilience, while remaining well-positioned for when the recovery took place.

“The decisive action we took in the early stages of the Covid-19 pandemic helped to protect our people, maintain supply of essential products and services, and deliver a resilient performance,” said group chief executive officer Andrew King.

“Our people have demonstrated their enterprise and commitment, taking care of colleagues, communities and customers in these unprecedented times.

“We continue to make good progress leveraging our award-winning innovation capabilities and customer-centric approach to optimise packaging design using ‘paper where possible, plastic when useful’.”

At 0822 BST, shares in Mondi were down 3.36% at 1,611.5p.


It’s in the bag

Choosing a school bag is an important part of the back-to-school shopping experience. Your customers will need to consider a number of factors before they make a decision.

There are many different types of school bag, and your customers will need some guidance when making a selection. Most importantly, they will need to bear their children in mind when purchasing a bag. Be sure to check with the parents whether or not the school has a set of rules regarding the type of bag that is allowed.  Certain schools may not allow rolling backpacks or messenger bags,  and some may have specifications with regards to style or colour. Ask your customer if the person who will be using the bag has a back problem or other medical issues. This is an important point to remember, as certain types of bags may exacerbate the issue.

Backpacks are essentially sacks carried on the back and secured with two straps that go over the shoulders. They are spacious, durable, waterproof and are ideal for heavy items such as school books. Weight can be distributed throughout the bag, and it is easier to carry on the back than in the hand. However, backpacks can be used to carry everything a child needs all the time, leading to an overweight bag that can cause posture problems later on. Experts do recommend buying a backpack rather than a bag that’s carried or slung over one shoulder. A backpack made of canvas or nylon will be lightweight when compared to a proper suitcase. The best backpacks have a moulded frame with a padded back and adjustable straps.

A backpack should weigh less than 10% of the user’s weight. If the child weighs 40kg, then the bag should only weigh 4kg. As this equates to a few books and a lunch box, children should be encouraged to carry only essential items in their bag, making use of a locker or their desk to store other items. Bags should be repacked each day.

Messenger bags
Messenger bags are worn over one shoulder with a strap that goes across the chest, resting the bag on the lower back. They usually contain organiser pockets, ideal for storing different sized items. They are made of sturdier material than a standard tote bag, making them more durable. They are designed to carry a lot as they were originally used by mailmen and couriers. Messenger bags can be made of waterproof material. Messenger bags are a compromise between tote bags and backpacks. However, carrying all the weight on one shoulder can cause posture problems.

Wheeled bags
Wheeled bags are usually backpacks on castors, and are made from waterproof materials such as nylon. They can be up to 1,5kg heavier than a regular backpack, so it is important that you advise your customer to consider the size of the child who will be using it. It should not be too heavy for the child to pull. They are available in a range of sizes, and their capacities vary. Wheeled bags have telescopic handles, and these need to be durable as they will be used often. The bag needs to have wheels that roll smoothly and don’t stick, and whole thing should be well-balanced so it doesn’t fall over. Many wheeled backpacks have straps for carrying on the back; however, this is not recommended as these bags are heavy and can cause muscle strain. 

Tote bags
A tote bag is a large and often unfastened bag with parallel handles that emerge from the sides of its carrying pouch. Tote bags have evolved over the years, and now there are many different types of tote bags to choose from. The original ones were made of canvas, which is highly durable, but they are now also available in cotton (which is lightweight), polypropylene (which is lightweight and easy to clean), or leather.
Customers will need to consider the size of the tote bag they want to purchase. Sports totes are ideal for children with extra-mural activities. They are often found in school changing rooms and clubhouses. They range in size from small enough to hold a change of clothes to large enough to hold sporting equipment like cricket bats and pads.
Additional pockets to store smaller items are useful too.
Customers will need to decide what they are going to use the tote bags for. They are not recommended to hold school books and things as they become heavy and are hard to carry for a long period of time without causing muscle strain. 

Advise your customers to purchase a bag which is big enough to hold all the things a learner will need during the school day. Multiple pouches of varying sizes are a good idea, as they will ensure that items can be stored in an organised manner. 
A backpack is usually the most practical when it comes to storing many items. They are able to expand to hold more or less, depending on what is needed on the day.
Advise your customers to buy a backpack with a water bottle holder on the side. This can be a useful thing to have, as the child will be able to store their water or juice bottle outside of the bag, mitigating the possibility of spills ruining text books or work books. The same goes for a separate, waterproofed compartment to hold lunch items.
When it comes to backpacks, separate compartments will help the child to distribute weight correctly. The heaviest items should be next to the learner’s back, and books and lunch boxes should be kept firmly in place so they move around in transit. 
In general, a badly-packed bag can shift your child’s centre of gravity and potentially cause back strain. 
Always advise your customers not to fall into the trap of buying a big bag for the learner to “grow into”, in an effort to save money. Purchase a bag that is appropriate to the child’s size, which will prevent back strain. Oversized backpacks have none of orthopaedic benefits, due to the fact that the lumber padding will not fit in the lower curve of the back, or the top of the bag will sit too high on the child’s head, pushing their head forward. This causes back and neck strain. 

One of the most important aspects of a school bag is its durability. Children can be tough on bags, overloading them, throwing them to the ground and pulling on them. Ask your customers a few questions to determine the degree of durability they will require. 
For maximum durability, suggest bags made from nylon or canvas. However, if your customer plans on replacing the schoolbag every year, less durable materials such as PVC can be considered.
Bags that carry sports equipment need to be durable as they are often full of heavy items. Stitching should ideally be nylon. Double-stitch seams improve resistance to wear and tear  

Always suggest to your customer that they purchase the best brand they can afford. Industry recognised brands are usually a better quality and will last longer. Movable parts, such as zippers, wheels and straps, are also less likely to break with use. Pictures printed on the bags will also last longer on more expensive bags. Well-known brands generally undergo stringent tests and will have some kind of guarantee. Governing bodies like the SABS (South African Bureau of Standards) have given these bags a seal of approval. Certain brands will also be more appropriate for those who have back or neck problems, offering quality padding, adjustable straps and lumbar support. 

Although last on the list, aesthetics are also an important selling point for school bags. Make sure your customers choose a bag that is well-suited to their personality and interests. Available not only in plain colours such as black, blue or pink, many schoolbags follow current pop culture trends and have pictures of musicians or TV characters on them. It is important to choose one that the learner will actually want to have, and that they will like for a while.

The questions to ask

Ask these questions when a child is trying on a school bag:
1. Does it fit properly?
2. Can it be packed correctly, with weight evenly distributed?
3. Is it too heavy?
4. Is the child able to lift the bag easily?

Did you know?

Advise your customers that when their child lifts a backpack, they should try and make sure they lift it with a straight back, bending at the knees, and that the bottom of the bag sits above their waist rather than hanging low and sitting on the hips. If the child has to lean forward whilst wearing their bag, it is probably an incorrect fitSlinging a backpack over one shoulder can cause long-term damage to the back. 

By Ivan Israelstam, chief executive of Labour Law Management Consulting

Where a separation package offer is accepted by the employee the parties might agree that the amount of the payment will be calculated on the number of years of service of the employee in a similar way to that used for calculating a retrenchment package in terms of section 41 of the Basic Conditions of Employment Act (BCEA).

However, this does not mean that the employee has been retrenched in terms of section 189 of the Labour Relations Act (LRA). In terms of that section, if the employer has operational requirements that might necessitate terminations, the employer is required to consult with the employees who may be affected or with their representatives. Section 189 allows the employer to retrench employees if there is a good enough basis for this and if the consultation process has been conducted properly.

In a section 189 retrenchment the employer needs to comply with the provisions of the LRA. However, where there is a mutually agreed separation this, by definition, involves an agreement outside of the LRA. A section 189 retrenchment is concluded by a unilateral letter from the employer giving the employees notice of termination of employment. However, a termination by mutual consent is concluded by a legal agreement.

Employers are warned that they should not get these two types of termination confused. A termination concluded by a genuine and legally binding contract is not classed as a dismissal in the LRA. Whereas a section 189 retrenchment is a type of dismissal and may, in certain cases, be viewed as an unfair dismissal.

In a case decided by the Labour Appeal Court [ABSA Investment Management Services (Pty) Ltd vs Crowhurst 2006, 2 BLLR 107] Ms Crowhurst’s employment was terminated. She went to Labour Court claiming unfair retrenchment. ABSA lost the case and, on appeal, claimed that the employee’s employment had been terminated via mutual agreement. Ms Crowhurst claimed that she had been led to believe that her position had become redundant and that she would need to be retrenched as there were no other positions available for her. However, she then discovered that there were several vacancies that would have suited her qualifications.

The employer claimed that Ms Crowhurst had been offered two alternatives to retrenchment. The Court had to look closely at the document that implemented the termination of Ms Crowhurst’s employment. It stated that, due to the redundancy of her position, her employment was being terminated. The letter neither bore content that indicated a mutually agreed termination nor referred to the alternatives to retrenchment that the employer had claimed had been offered to her.

The Court decided that Ms Crowhurst had in fact been retrenched and that this dismissal was unfair. The employer was therefore required to pay Ms Crowhurst six months’ remuneration in compensation and also to pay her legal costs.

As the stakes are high when employment is terminated employers are warned:

  • To formulate their mutual termination documents to make it clear that the termination is not a dismissal
  • Record their retrenchment consultations so as to make sure that they are able to prove to the courts what really was and was not said
  • Avoid leaving termination strategies and processes to those not fully versed in labour law.

Dear industry members

Following the successful industry survey during Level 3 of lockdown, the shop-sa board decided that, with the back-to-school (BTS) season approaching, it would be helpful to “players” in this segment to get some insight into expectations during the Covid-19 pandemic and the resulting delays in the opening of schools.

We believe the number of respondents made the results of the BTS survey both representative and informative.

The survey is in two segments:
A – Importers/wholesalers and manufacturers
B – Retailers/back-to-school suppliers

The common threads which emerged are:

  • Sales expectations are around 6 % lower than last year
  • Both suppliers and retailers are concerned about their stock levels but many intend to maintain inventory in anticipation of a “normal” season
  • 30% of suppliers are expecting supply issues, whilst 45% don’t
  • All expect a decline in the office stationery segment
  • Regarding online trading/retailers:
    • 13.3% indicated that they were not geared for it, but 33.3% of these do expect a shift to online
    • 40% are geared for online trading but don’t expect a large shift to online
    • 13.3% are both geared for, and expect a large shift to, online trading

We hope that the results give some indication and pointers to you.

We will certainly follow-up with actual results when the BTS season is over.

To request a copy of the survey, please click here.

Thanks to those who participated. It shows that our industry can work together, and shop-sa is pleased to be the facilitator.

Remember: none of us is as smart as all of us.

Section A: Importers/wholesalers and manufacturers

A 1) Please choose an option which best describes your overall expectation of
the upcoming BTS season:

A 2) What is your overall BTS sales growth / decline expectation?

A 3) With regards to stock, how are you approaching this year’s BTS period?

A 4) Due to Covid-19, the following best describes my supply situation

A 5) In which category do you expect to see growth? Select all that apply

A 6) In which category do you expect to see a decline? Select all that apply:


Section B Completed by retailers and / or school suppliers

B 1) Please choose what best describes your overall expectation of the upcoming BTS season:

B 2) What is your overall BTS sales growth / decline expectation?


B 3) The following best describes my expectations regarding online trading:

B 4) With regards to stock: how are you as a retailer / school supplier approaching this year’s BTS?

B 5) In which category do you expect to see growth? Select all that apply:

B 6) In which category do you expect to see a decline? Select all that apply:


Message from the Chairman – September 2020

The good news this month is that we are moving to Level 1; the “bad” news is that our GDP has contracted by 40% plus in the last quarter.

It means that recovery will be slow and we hope that our industry will get through this painful period as well.

shop-sa, your association, will continue to support and keep you informed.

We are proud to include in this newsletter the results of the shop-sa/My Office survey: Back to School (BTS) 2021: Expectations As A Result Of Covid-19.

Thanks to all who participated! To request a copy of the survey, please click here.

Our next Webinar will feature David Shapiro of Sasfin, possibly at a virtual AGM at the end of October.

Finally, we are sad to include the obituary for Peter Cronje, former purchasing director of Waltons and Springbok rugby player, in this newsletter.

Hans Servas


Responding to the trend of an increase in small and home offices and a corresponding increase in inkjet printing, the latest Color Copy development is the ColorLok certification for Color Copy original.

ColorLok Technology is used during paper production and consists of special additives that ensure high-quality print results.

The primary benefits of ColorLok-certified papers can be seen in inkjet printing when using pigment inks:

  • Vivid colours: richer, brighter images and graphics
  • Bolder blacks: crisp, sharp text with bolder blacks
  • Faster drying: documents printed with ColorLok papers dry faster, resulting in less smearing

The ColorLok-certified Color Copy original papers will be available internationally in cut-size from Q4 2020 onwards.

Follow us on social media: 


View our magazine archives: 


My Office News Ⓒ 2017 - Designed by A Collective