MyBroadband has released an explosive report detailing how billions of rands worth of airtime has been stolen from mobile subscribers in South Africa, by rogue wireless application service providers (WASPs) who bill cellular subscribers’ accounts without their permission.
MyBroadband received this information from two industry insiders, who spoke on condition of anonymity.
According to the report, subscribers are defenceless as “there is no way to proactively block WASP billing on their accounts”.
How it works
- WASPs are able to bill mobile cellular users’ accounts, taking airtime for content subscription services
- Rogue WASPs exploit the system to bill people’s accounts without their permission or knowledge
- Users’ only defence is to regularly check their account and ask for a refund if their airtime was stolen
- Unless the fraud is detected and a complaint is lodged, the money is gone forever
- Both the rogue WASP and the mobile operator profit
According to MyBroadband, this has been happening for over a decade, and mobile operators are well aware of this problem.