Tag: blunder

A customer service representative responding on the official Telkom Twitter account has accidentally agreed with a negative comment about the company.

The user was complaining about the provider’s service delivery, and the representative replied without having correctly understood the context.

According to MyBroadband, a “professional Fortnite player Dennis ‘Cloak’ Lepore said in a tweet that ‘Spectrum might be the worst internet provider ever’. Spectrum is an ISP which serves users in the US.”

A South African Twitter user named Jonathan Oliver then “responded to Lepore’s tweet, stating ‘Nah @TelkomZA takes the number 1 spot’.”

Although both users were complaining about the service of certain Internet service providers, the Telkom customer representative responded with the following: “Yass and your continuous support keeps us up there! Thank you…”

The reply was widely mocked and shared on social media. It has since been deleted by Telkom.

By Eve Buckland for MailOnline 

Sony Pictures accidentally uploaded an entire film to YouTube, instead of the trailer on Tuesday.

A clip labelled ‘Khali the Killer: Official Red Band Trailer’ made its way onto the video sharing site, but when unsuspecting fans clicked on it, they were able to watch the entire movie.

The 89 minute upload of the crime drama, filmed back in 2016, featured the full credits and clocked up an impressive 11 000 views.

Sony Pictures only took down the entire movie more than six hours later.

The trailer has not reappeared online and the only clue to its once existence is a bizarre, broken link.

The grisly flick is slated to open in a few US theatres in August, and has already been released on DVD and Blue-ray in the Netherlands.

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